Terms & Conditions

Red Circle Healing is in no way responsible for the safekeeping of my personal belongings while I attend class. I understand that classes at Red Circle Healing may be physically strenuous and I voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Red Circle Healing or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that Red Circle Healing may alter the information on its web site from time to time.

Changes may be made to the Terms & Conditions at any time without notice by updating this posting. You agree to review the Terms & Conditions regularly and your continued access or use of the Site will mean that you agree to any changes.

Registration & Purchase

To register or purchase from Red Circle Healing’s online booking system (MindBody), you must be over eighteen years of age. You must ensure that the details provided by you upon registration or at any time are correct and complete.

All Credit Cards will be processed in Canadian Dollars at the time of payment. Red Circle Healing is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.

Return / Refund Policy

Appointments (Hot Stone & Private Sessions), Workshops and Programs
  • Pre-paid classes are refundable. No refunds are available for completed services
  • Sessions
    • Cancellations within 24 hours will not be refunded
    • Cancellations prior to 24 hours will receive a credit towards a future session based on availability and similar cost
    • If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, it MAY be possible to reschedule the session at a later date
  • Workshops
    • Payment for all Workshops must be received 7 days prior to the scheduled class date to ensure your seat
    • Cancellations within 48 hours will not be refunded
    • Cancellations prior to 48 hours will receive a credit towards a future class based on availability and similar cost
  • Programs
    • Payment for all Programs must be received 14 days prior to the scheduled class date to ensure your seat
    • Cancellations within 7 days will not be refunded
    • Cancellations prior to 7 days will receive a credit towards a future class based on availability and similar cost
RCH Store Products
  • CDs/Books/DVDs
    • May be returned within 14 days for exchange only
    • Products which are defective or damaged upon arrival may be returned immediately for exchange
    • Customers are responsible for all shipping charges on exchanges or refunds
    • Refunds are only available when an equivalent replacement is unavailable and customer does not wish to exchange for another product
  • Digital Products (Audio, Video, E-Book downloads)
    • These products are not eligible for return or exchange
    • Should your file be defective or damaged upon arrival please contact Red Circle Healing and we will arrange for a copy of the file to be re-sent
    • Should you be dissatisfied with the quality or content of the file, we would be happy to hear your feedback